Online proctored exam checklist: room, ID, computer and system test

Same software, different rules

AWS, Microsoft, CompTIA and Google Cloud all deliver online exams through Pearson VUE's OnVUE. Google Cloud moved from Kryterion to Pearson in early 2026, with Pearson testing from March 2, 2026. The software is shared, but each exam sponsor sets its own rules on breaks, late arrival and what you may have nearby, so read your sponsor's page as well as this list.

The biggest difference is breaks. Microsoft lets you take unscheduled breaks on most exams with the clock running. AWS, Google Cloud and CompTIA do not allow breaks during online exams; CompTIA permits approved break accommodations only at a test center.

Computer and network: one week before

If the system test fails on a work laptop and IT will not change settings, switch to a personal machine or book a test center rather than hoping it works on the day.

• Use a computer running Windows 10 or macOS 13 or later. CompTIA states this minimum and does not allow virtual machines.
• Prefer a personal computer. Microsoft warns that work computers often run software that stops OnVUE from launching, and CompTIA says not to use a corporate network or VPN.
• Make sure the account you log in with has local administrator rights. Microsoft lists this as a requirement so you can close background processes.
• Check your connection. CompTIA asks for at least 6 Mbps download and 2 Mbps upload, wired or reliable Wi-Fi; Microsoft recommends a wired connection where possible.
• Run the system test on the same computer, in the same room, on the same network you will use. Google Cloud says to run it and download OnVUE at least 24 hours before the exam; Microsoft says to run it again on exam day.
• Allow an exception for the OnVUE secure browser in antivirus or security software if the test flags it, as Microsoft suggests.

Room and desk

• A private, walled room with the door closed. CompTIA rules out public spaces and bathrooms; Microsoft says no one else may be in or enter the room.
• Clear desk: only the exam computer. Books, notes, sticky notes and pens must be out of arm's reach.
• Unplug extra monitors and turn them away; turn off other computers in the room.
• Wipe any whiteboard or noteboard on the wall. CompTIA requires this.
• Good light on your face. Google Cloud and CompTIA both ask for a well-lit room.
• A drink is allowed on Microsoft online exams without an accommodation if it is in a transparent, spill-proof container. Eating and gum are not allowed without approval.
• Your phone: you use it to photograph your ID and room during check-in, then place it out of arm's reach but where you can hear it, because the proctor may call you.

Identification

Bring a current, original, government-issued photo ID. AWS and CompTIA both reject photocopied or digital IDs, and CompTIA also rejects expired ones. The name must match your exam registration exactly: Microsoft compares it to your Microsoft Certification profile, and Google Cloud requires your legal name in Romanized characters to schedule with Pearson.

If your ID is being renewed or your name has changed, fix it before booking. Microsoft says legal name-change and ID renewal forms are not accepted for online exams. CompTIA candidates under 18 need a parent or guardian available with their own ID to give consent.

Day-before checklist

• Re-run the system test on the exam computer and network.
• Install pending operating system updates now so they do not start in the morning.
• Confirm the appointment time and time zone in your account, and that your phone number includes the country code.
• Clear the room and desk to exam standard, including wall boards.
• Put your ID next to the computer and check its expiry date.
• Tell anyone at home that no one may enter the room during the exam window plus 30 minutes.

Morning-of checklist

• Restart the computer, close every application, and turn off pop-up blockers.
• Plug in the laptop and use a wired connection if you can.
• Empty pockets and have nothing on your wrists or ears; Microsoft lists pocket checks, sleeve checks and hair pulled back to show ears.
• Start check-in 30 minutes early. Microsoft says check-in takes about 15 minutes and can take longer.
• Take the ID and room photos with your phone, then move the phone out of reach.
• If you hear nothing from a proctor within 30 minutes, Microsoft says to use OnVUE live chat support.

If something goes wrong

If the connection or equipment fails mid-exam, get a Pearson VUE case number before you close anything. Microsoft only waives its retake waiting period when there is a Pearson VUE case for a connectivity or equipment failure.

Expect to be recorded. Microsoft says the session is recorded on video and audio, AI tools may flag possible violations for human review, and Pearson VUE may use facial comparison against your ID. If you do not want facial comparison or recording, Microsoft's page says to test at a test center instead. After the exam, uninstall the OnVUE secure browser.

Sources & verification

Product details and prices can change. Check the linked provider before buying.

1. Microsoft Learn: About online exams with Pearson VUE Accessed 30 Oct 2026
2. Microsoft Learn: Exam duration and exam experience Accessed 30 Oct 2026
3. CompTIA Online-Proctored Exam Guidelines Accessed 30 Oct 2026
4. AWS Certification: During testing policies Accessed 30 Oct 2026
5. Google Cloud Certification Help: Testing requirements for proctored exams Accessed 30 Oct 2026
6. Google Cloud Certification Help: Online Proctored Exams Accessed 30 Oct 2026
7. Google Cloud Certification Help: Upcoming Change to Exam Delivery Provider Accessed 30 Oct 2026